Privacy Policy

1) Introduction and Contact Information of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 Controller for the purposes of the General Data Protection Regulation (GDPR) is Törehan Erbek, Holzriedstraße 33, 6922 Wolfurt, Austria, Tel.: 067763112468, E-Mail: info@addonize.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses an SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

2) Data Collection When You Visit Our Website

If you use our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server log files retrospectively if there are specific indications of illegal use.

3) Cookies

In order to make visiting our website attractive and enable the use of certain functions, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called “session cookies”), while others remain on your device for a longer period of time and allow the storage of page settings (so-called “persistent cookies”). In the latter case, you can find the storage period in the overview of cookie settings in your web browser.

If individual cookies we use also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of a contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of given consent or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of your site visit.

You can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting us

As part of contacting us (e.g. via contact form or email), personal data will be processed solely for the purpose of processing and answering your inquiry and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in answering your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, Art. 6 para. 1 lit. b GDPR additionally serves as a legal basis for processing. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been finally clarified and there are no legal retention obligations.

5) Data processing when opening a customer account

Pursuant to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed in the respective necessary scope if you provide us with this information when opening a customer account. You can find out which data is required for opening an account on the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be done by sending a message to the aforementioned address of the responsible party. After deleting your customer account, your data will be deleted if all contracts concluded in this regard have been completely processed, no legal retention periods exist, and there is no legitimate interest on our part in continuing to store your data.

6) Comment function

As part of the comment function on this website, in addition to your comment, information about the time the comment was posted and the commentator name you chose will be stored and published on this website. Furthermore, your IP address will be stored for security reasons to enable attribution to the author in case of unlawful comments. Your email address will be stored for contact purposes with you in case a third party objects to your published content as unlawful.

The legal basis for the storage of your data are Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to by third parties as unlawful.

7) Data processing for order processing

7.1 Transmission of image files for order processing via upload function

On our website, we offer customers the option of commissioning the personalization of products by submitting image files via an upload function. The submitted image motif is used as a template for personalizing the selected product.

Through the upload form on the website, the customer can immediately transmit one or more image files from the storage of the used end device to us via automated, encrypted data transmission. We subsequently capture, store, and use the transmitted files exclusively for the production of the personalized product in accordance with the respective service description on our website. If the submitted image files are passed on to special service providers for the purpose of producing and processing the order, you will be explicitly informed about this in the following paragraphs. There will be no further disclosure. If the submitted files or digital motifs contain personal data (especially images of identifiable persons), all of the aforementioned processing operations are carried out exclusively for the purpose of processing your online order in accordance with Art. 6 para. 1 lit. b GDPR.

After completing the order, the submitted image files will be automatically and completely deleted.

7.2 Transmission of image files for order processing via email

On our website, we offer customers the opportunity to order personalized products by submitting image files via email. The submitted image serves as a template for personalizing the selected product.

Using the email address provided on our website, customers can submit one or more image files from the storage of the device they are using. We then capture, store, and use the transmitted files exclusively for the production of the personalized product in accordance with the respective service description on our website. If the transmitted image files are forwarded to special service providers for the production and processing of the order, you will be explicitly informed about this in the following paragraphs. No further forwarding of the transmitted files will take place. If the transmitted files or digital images contain personal data (in particular, images of identifiable persons), all of the processing operations mentioned above will only be carried out for the purpose of processing your online order in accordance with Art. 6 para. 1 lit. b GDPR.

After the order has been fully processed, the transmitted image files will be automatically and completely deleted.

7.3 To the extent necessary for order processing, the personal data collected by us will be passed on to the transport company and the bank commissioned to handle delivery and payment in accordance with Art. 6 para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data (name, address, email address) provided by you when placing the order to inform you personally, on an appropriate communication channel (e.g., by post or email), about upcoming updates within the legally prescribed period, in accordance with our legal obligation under Art. 6 para. 1 lit. c GDPR. Your contact data will be used strictly for the purpose of providing information about updates owed by us, and will only be processed by us to the extent necessary for this purpose.

To process your order, we also work with the following service provider(s), who support us fully or in part in carrying out closed contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

7.4 Use of Payment Service Providers

– PayPal

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you choose a payment method from the provider that requires you to make an advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and credit card information, currency and transaction number) as well as information about the content of your order will be transferred to the provider according to Art. 6 Para. 1 lit. b GDPR. In this case, your data will only be transferred to the extent necessary for payment processing with the provider.

If you choose a payment method that requires the provider to make an advance payment (such as invoice or installment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, email address, telephone number, if applicable, data on an alternative payment method) during the order process.

In order to protect our legitimate interest in determining the solvency of our customers, we will transfer this data to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f GDPR. The provider will check whether the payment method you have chosen can be granted with regard to payment and/or default risks based on the personal data you have provided as well as other data (such as shopping cart, invoice amount, order history, payment experiences).

The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual payment processing.
– Stripe

One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

If you choose a payment method from the provider that requires you to make an advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and credit card information, currency and transaction number) as well as information about the content of your order will be transferred to the provider according to Art. 6 Para. 1 lit. b GDPR. In this case, your data will only be transferred to the extent necessary for payment processing with the provider.

If you choose a payment method that requires the provider to make an advance payment (such as invoice or installment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, email address, telephone number, if applicable, data on an alternative payment method) during the order process.

To protect our legitimate interest in determining the solvency of our customers, we will transmit this data to the provider for the purpose of a credit check in accordance with Art. 6 para. 1 lit. f GDPR. The provider will examine, based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, payment experience), whether the payment method you have selected can be granted with regard to payment and/or default risks. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is taken into account in the calculation of score values. You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the proper processing of payments under the contract.

8) Tools and Miscellaneous

Cookie consent tool

This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users in the form of an interactive user interface when a page is accessed, allowing users to give consent for certain cookies and/or cookie-based applications by checking boxes. Through the use of the tool, all cookies/services that require consent are only loaded if the respective user has given the corresponding consent by checking the boxes. This ensures that such cookies are only set on the user’s device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not generally processed in this context.

If it is necessary to process personal data (such as IP addresses) in individual cases for the purpose of storing, assigning, or logging cookie settings, such processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly cookie consent management and, consequently, in a legally compliant design of our website.

Furthermore, Art. 6 (1) lit. c GDPR is another legal basis for processing. As the controller, we are legally obliged to make the use of technically non-essential cookies dependent on the respective user’s consent.

We have concluded an order processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For further information on the provider and the settings available for the cookie consent tool, please refer to the corresponding user interface on our website.

9) Rights of the data subject

9.1 The applicable data protection law grants you, as the data subject, the following rights (information and intervention rights) regarding the processing of your personal data by the controller, whereby reference is made to the respective legal basis for the exercise:

  • Right to information in accordance with Art. 15 GDPR;
  • Right to rectification in accordance with Art. 16 GDPR;
  • Right to erasure in accordance with Art. 17 GDPR;
  • Right to restriction of processing in accordance with Art. 18 GDPR;
  • Right to notification in accordance with Art. 19 GDPR;
  • Right to data portability in accordance with Art. 20 GDPR;
  • Right to withdraw consent granted pursuant to Art. 7(3) GDPR;
  • Right to lodge a complaint in accordance with Art. 77 GDPR.

9.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR LEGITIMATE INTERESTS IN THE COURSE OF BALANCING INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA TO CONDUCT DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA RELATING TO SUCH MARKETING PURPOSES AT ANY TIME. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA FOR DIRECT MARKETING PURPOSES.

10) Duration of storage of personal data

The duration of storage of personal data is determined based on the respective legal basis, the processing purpose, and – if applicable – also based on the respective statutory retention period (e.g. commercial and tax retention periods).

When processing personal data based on explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.

If there are statutory retention periods for data that are processed in the context of contractual or similar obligations based on Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer necessary for the performance of the contract or for initiating a contract, and/or there is no legitimate interest on our part in continuing to store it.

When processing personal data based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise indicated in the other information in this statement regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.